{"id":153,"date":"2026-09-07T14:35:35","date_gmt":"2026-09-07T12:35:35","guid":{"rendered":"https:\/\/www.gouvernance-si.fr\/?page_id=153"},"modified":"2026-09-07T14:53:41","modified_gmt":"2026-09-07T12:53:41","slug":"pilotage-de-la-performance","status":"publish","type":"page","link":"https:\/\/www.gouvernance-si.fr\/index.php\/pilotage-de-la-performance\/","title":{"rendered":"Pilotage de la performance"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"627\" height=\"627\" src=\"https:\/\/www.gouvernance-si.fr\/wp-content\/uploads\/2026\/09\/02_pilotage_de_la_performance.png\" alt=\"\" class=\"wp-image-154\" srcset=\"https:\/\/www.gouvernance-si.fr\/wp-content\/uploads\/2026\/09\/02_pilotage_de_la_performance.png 627w, https:\/\/www.gouvernance-si.fr\/wp-content\/uploads\/2026\/09\/02_pilotage_de_la_performance-300x300-1.png 300w, https:\/\/www.gouvernance-si.fr\/wp-content\/uploads\/2026\/09\/02_pilotage_de_la_performance-150x150-1.png 150w, https:\/\/www.gouvernance-si.fr\/wp-content\/uploads\/2026\/09\/02_pilotage_de_la_performance-100x100.png 100w, https:\/\/www.gouvernance-si.fr\/wp-content\/uploads\/2026\/09\/02_pilotage_de_la_performance-200x200.png 200w, https:\/\/www.gouvernance-si.fr\/wp-content\/uploads\/2026\/09\/02_pilotage_de_la_performance-450x450.png 450w, https:\/\/www.gouvernance-si.fr\/wp-content\/uploads\/2026\/09\/02_pilotage_de_la_performance-600x600.png 600w\" sizes=\"auto, (max-width: 627px) 100vw, 627px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<p class=\"wp-block-paragraph\">Mesurer, suivre, am\u00e9liorer : transformer votre SI en syst\u00e8me pilot\u00e9 et optimis\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Un SI ne se g\u00e8re pas \u00e0 l&rsquo;instinct. Nous mettons en place les indicateurs, les processus et les outils qui vous donnent une vision claire de la performance technique, \u00e9conomique et op\u00e9rationnelle de votre syst\u00e8me d&rsquo;information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Notre approche<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>D\u00e9finition d&rsquo;indicateurs de performance (KPI) :<\/strong>&nbsp;nous s\u00e9lectionnons ensemble les indicateurs les plus pertinents pour votre contexte (disponibilit\u00e9, d\u00e9lai de traitement, co\u00fbt par utilisateur, taux d&rsquo;incidents, etc.).<\/li>\n\n\n\n<li><strong>Mise en place de tableaux de bord :<\/strong>&nbsp;nous concevons des dashboards lisibles, accessibles aux d\u00e9cideurs comme aux op\u00e9rationnels.<\/li>\n\n\n\n<li><strong>Optimisation des processus ITSM :<\/strong>&nbsp;nous structurons la gestion des incidents, des demandes, des changements et des probl\u00e8mes selon les bonnes pratiques ITIL.<\/li>\n\n\n\n<li><strong>Ma\u00eetrise du co\u00fbt de possession (TCO) :<\/strong>&nbsp;nous analysons vos d\u00e9penses IT (licences, infrastructure, prestataires) et identifions les leviers d&rsquo;optimisation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Livrables concrets<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tableau de bord SI personnalis\u00e9<\/li>\n\n\n\n<li>Proc\u00e9dures ITSM document\u00e9es<\/li>\n\n\n\n<li>Rapport d&rsquo;analyse TCO avec recommandations<\/li>\n\n\n\n<li>Revues de performance trimestrielles<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e9n\u00e9fices<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pilotez votre SI par la donn\u00e9e, pas par l&rsquo;intuition. Vous identifiez rapidement les d\u00e9rives. Vous d\u00e9montrez la valeur de l&rsquo;IT \u00e0 votre direction g\u00e9n\u00e9rale.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mesurer, suivre, am\u00e9liorer : transformer votre SI en syst\u00e8me pilot\u00e9 et optimis\u00e9. Un SI ne se &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"more-link\" href=\"https:\/\/www.gouvernance-si.fr\/index.php\/pilotage-de-la-performance\/\"> <span class=\"screen-reader-text\">Pilotage de la performance<\/span> Read more \u2192<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-153","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gouvernance-si.fr\/index.php\/wp-json\/wp\/v2\/pages\/153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gouvernance-si.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gouvernance-si.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gouvernance-si.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gouvernance-si.fr\/index.php\/wp-json\/wp\/v2\/comments?post=153"}],"version-history":[{"count":2,"href":"https:\/\/www.gouvernance-si.fr\/index.php\/wp-json\/wp\/v2\/pages\/153\/revisions"}],"predecessor-version":[{"id":176,"href":"https:\/\/www.gouvernance-si.fr\/index.php\/wp-json\/wp\/v2\/pages\/153\/revisions\/176"}],"wp:attachment":[{"href":"https:\/\/www.gouvernance-si.fr\/index.php\/wp-json\/wp\/v2\/media?parent=153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}